With the increasing penetration of digitalization and artificial intelligence into various fields, the hotel industry has also ushered in a wave of transformation and upgrading. In 2025, Shanghai will hold a highly anticipated exhibition - the 2025 China (Shanghai) International Digital Hotel and AI Smart Hotel Exhibition. This exhibition will be themed "Unmanned Hotels" and attract industry professionals, enterprises, and scholars from around the world to explore the development trends and opportunities in this emerging field. As the organizer of the exhibition, Shanghai Bohua International Exhibition Co., Ltd. continues to promote industry innovation and hopes that all sectors can use this platform to understand and experience the new face of future hotels.

The rise of unmanned hotels is closely related to the advancement of technology. With the acceleration of people's pace of life, the demand for self-service is increasing day by day, so unmanned hotels have emerged as a new service model. It utilizes advanced technology to achieve intelligent and automated hotel management, enabling 24-hour service and relying solely on intelligent systems to handle processes such as check-in, check-out, and payment. This convenience not only enhances guests' accommodation experience, but also reduces labor costs for hotel operators.

A panoramic view of intelligent services

During the exhibition, a series of innovative intelligent solutions will be showcased. Here are a few key points of concern:

Self service check-in system: Participating hotel management software companies will showcase how to enable guests to check in and out through self-service terminals and mobile applications.

Intelligent monitoring system: The exhibition will showcase monitoring systems using AI technology, including facial recognition, abnormal behavior detection, etc., to make hotel operations safer and more efficient.

IoT devices: The application of IoT technology in hotels will be further explored, from smart door locks to climate control, and then to device collaboration, achieving comprehensive intelligent management.

Market Status and Future Trends

According to market research institutions, the market size of unmanned hotels has been steadily growing in recent years, especially among the younger generation of travelers. The increasing demand for convenience, personalization, and safety from travelers has driven the transformation of the hotel industry. The exhibition will provide valuable market insights for attendees, sharing the views and experiences of industry figures through multiple forums and discussions. Especially in the areas of data analysis and customer behavior research, many successful cases have been provided for reference.

Industry Challenges and Response Strategies

Although unmanned hotels have promising prospects, they still face some challenges in the promotion process:

Customer trust: Although unmanned hotel services are convenient, customers' concerns about safety and service quality cannot be ignored. Therefore, hotel operators need to pay attention to customer education and enhance customer trust during the technical implementation process.

Technical maintenance: High dependence on technology also means that once a malfunction occurs, it may lead to service interruption. Therefore, ensuring the stability of technical systems and emergency response mechanisms for malfunctions is crucial.

The integration of human services: Unmanned operation does not mean the complete elimination of the need for human services. How to find a balance between the two, fully leverage the advantages of artificial intelligence, and provide humanistic care services is the direction that the industry needs to explore.

Integration of local characteristics

Shanghai, as a global international metropolis, attracts tourists from all over the world with its unique culture and modern urban appearance. Integrating local culture into technological applications in the construction and operation of unmanned hotels can provide travelers with a more personalized check-in experience. For example, using virtual reality (VR) technology to showcase Shanghai's history and culture, or recommending nearby food and shopping places through mobile devices to enhance the overall experience of travelers. This also provides opportunities for differentiated competition for hotel operators.

Forward looking outlook and invitation to participate

In the future, unmanned hotels will become increasingly popular and a new choice for travelers. Perhaps in the near future, the application of blockchain technology, deep learning of artificial intelligence algorithms, and immersive experiences of virtual reality will better change the way we stay. We expect to see innovative forces from various industries gather at the exhibition in 2025, sharing cutting-edge technology and creativity, and jointly promoting the upgrading and development of the hotel industry.

We sincerely invite business partners who are concerned about industry development and technological innovation to actively participate in the 2025 China (Shanghai) International Digital Hotel and AI Smart Hotel Exhibition, seize the opportunities of the times, grasp the pulse of the industry, and explore the infinite possibilities of the future together. Whether industry participants, technology providers, or policy makers, they can all discover new opportunities and exchange new ideas at this exhibition. Let's witness the future of unmanned hotels together and gather in Shanghai in 2025!

在數字化和人工智能日益滲透各個領域的，酒店業也迎來了轉型升級的浪潮。2025年，上海將舉行一場備受矚目的展會——2025中國（上海）國際數字酒店及AI智慧酒店展覽會。這一展會將以“無人值守酒店”為主題，吸引來自全球的行業人士、企業和學者共同探討這一新興領域的發展趨勢與機遇。作為展會的組織方，上海博華國際展覽有限公司在持續推動行業創新的，也希望各界能通過這一平臺了解并體驗未來酒店的全新面貌。

無人值守酒店的崛起與科技的進步密切相關。隨著人們生活節奏的加快，自助服務的需求日益增加，因此無人值守酒店作為一種新型的服務模式應運而生。它借助先進的技術手段實現了酒店管理的智能化與自動化，從而能夠提供24小時服務，僅依賴智能系統來處理入住、退房、支付等流程。這樣的便利不僅提升了客人的住宿體驗，也為酒店運營者降低了人力成本。

展會期間，將展示一系列創新的智能化解決方案。以下是幾個關注的重點：

根據市場調研機構的數據顯示，近年來無人值守酒店的市場規模正在穩步增長，尤其在年輕一代旅客中更受到歡迎。旅客對方便性、個性化和安全性的要求不斷提升，推動了酒店行業的轉型。展會將為與會者提供寶貴的市場洞察，通過多場論壇與討論，分享行業人物的看法與經驗。特別是在數據分析、客戶行為研究方面，提供了許多可供借鑒的成功案例。

雖然無人值守酒店前景可觀，但在推廣過程中仍面臨著一些挑戰：

上海作為全球的國際大都市，以其獨特的文化和現代化的城市面貌吸引著各地游客。在無人值守酒店的建設和運營中，將當地文化融入到技術應用中，可以為旅客提供更具個性化的入住體驗。例如，利用虛擬現實（VR）技術，展現上海的歷史和文化，或者通過移動設備，對附近的美食、購物場所進行推薦，提升旅客的整體體驗。這也為酒店經營者提供了差異化競爭的機會。

未來，無人值守酒店將越來越普及，成為旅客的新選擇。也許在不久的將來，qukuailian技術的應用、人工智能算法的深度學習、虛擬現實的沉浸式體驗等，將更好地改變我們的住宿方式。我們期望在2025年的展會上，能看到各行各業的創新力量匯聚一堂，分享前沿科技與創意，共同推動酒店行業的升級與發展。

我們誠邀各位關注行業發展和技術創新的商業伙伴，積極參與到2025中國（上海）國際數字酒店及AI智慧酒店展覽會中來，抓住時代的機遇，把握行業的脈搏，共同探索未來的無限可能。無論是行業參與者、技術提供商、還是政策制定者，皆可在此次展會上發掘新機遇、交流新理念。共同見證無人值守酒店的未來，讓我們在2025年相聚上海！

2025年Hotel &Shop Plus上海酒店工程設計與用品博覽會將于3月31日-4月3日在上海新國際博覽中心浦東舉辦。展會由中國旅游飯店業協會、中國百貨商業協會、中國照明電器協會、中國建筑文化中心、上海博華國際展覽有限公司聯合主辦。

作為國內酒店及商業空間工程采購渠道類展會，Plus上海國際酒店及商業空間博覽會縱覽酒店建設運營新市場30余年，多渠道行業市場推廣，吸引優質工程集采供應商，打通商業空間采購產業鏈，暢聯酒店及商業空間工程采購買賣雙方。

現場將匯聚2000多家海內外品牌企業，展出面積預計超20萬平方米，展品涵蓋衛浴/泳池/，墻/地面材料、戶外設計、室內設計、智慧酒店、照明燈飾、智能控制系統、酒店客房用品、酒店用品綜合、酒店布草及制服、商業空間、商業設計等酒店及商業空間籌建與運營領域各類新展品、新技術，搭建更加完善的一站式采購平臺！

展品范圍：

展會匯聚2000家展商，展品涵蓋建筑裝飾材料、陶瓷衛浴及五金、智慧酒店、照明燈飾及智能控制系統、酒店用品、商業零售等酒店及商業空間建設與運營領域全面展品。傾力打造商業空間、酒店建設與運營、產品、服務等解決方案的一站式采購平臺。

參展范圍：

衛浴及整體解決方案、整體浴室、智能馬桶、浴室柜、淋浴房、智能浴鏡、花灑、地漏五金、臺面系統、 spa等；

陶瓷、地板、地毯、地坪、石材、馬賽克、戶外家具、集裝箱、房車、遮陽、地材設計及戶外設計等；

墻面裝飾及整體家居、建筑裝飾、室內室外裝飾、裝飾板材、墻紙、墻布及裝飾畫、裝飾玻璃及亞克力、涂料、整體家居及家具、裝飾五金、設計公司等；

工程設計、裝配式內裝、集成吊頂系統；新風凈化及空氣治理 、暖通設備、熱水及熱泵管道設備 ；門窗及自動門；康體休閑、健身器材、康體 、親子游樂、泳池設備等；

照明燈飾及智能控制系統：建筑照明、景觀照明、酒店及商業照明、裝飾燈、智能控制系統、酒店工程照明、智能電氣、燈光設計公司等；

智慧酒店及商業空間、智能門鎖、影音系統、機器人、智能影音系統、智能客控系統、自助入住系統、酒店智能設備及整體解決方案、 IT 及安防、數據標識及導視系統、商業顯示屏、音響及播放系統等；

智慧酒店館：智能門鎖、影音系統、機器人、智能客控系統、自助入住系統、酒店智能設備及整體解決方案、 IT 及安防、智慧酒店整體解決方案等；

酒店布草館：酒店制服系列、餐廳布草、床上用品、裝飾布藝、浴室系列等

客房用品及綜合、IT及安防館：酒店布草、酒店客房用品綜合、智慧酒店、客房小家電、智能控制、酒店監控、、保險箱、電話機、音響、門鎖、軟件、智能控制、酒店管理公司、酒店品牌等

客房用品館：易耗品、竹藤漆制品、有機玻璃制品、皮具制品、客房電器等

同期活動：

星光璀璨，大咖齊聚，新知盛宴，掌聲如潮……展會同期將圍繞建筑與室內設計、酒店投資與運營、燈光設計、商業零售等一系列主題，舉辦論壇沙龍、設計獎項、賽事、創意特展等多元化活動，邀請地產商、酒店管理公司、購物中心&百貨業主、設計師、投資加盟商等行業嘉賓坐鎮，營造以“HOTEL+SHOP”為雙核心的完善跨界生態圈，一同思想碰撞、共話行業未來，探索新知，引領引領“HOTEL+SHOP”新思潮。

上海建筑與室內設計周

的不斷持續使得安全和衛生成為了設計中需要優先考慮的事項，引發了圍繞建筑和室內設計靈活性、新系統、新材料務內容的徹底改革和創新。如何創造具有新鮮感、反應靈敏的空間，讓人們可以暫時放下焦慮，獲得愉悅的身心體驗，是一個值得深入思考的課題和挑戰。上海建筑與室內設計周將通過會議論壇、樣板房品鑒、頒獎晚宴以及設計特展等精彩活動，連接建筑師和設計師與酒店方和地產方，交流新的設計理念和市場需求，展示設計如何重塑和構想更加多元化、更具體驗感的商業消費場景。

酒店文化周

涵蓋一系列針對酒店管理公司的展示和活動，如：酒店樣板房品鑒、酒店制服秀、客房技能大賽及主題論壇等?；顒又荚谡故揪频陿I品牌發展新趨勢，呈現酒店文化與創意的方方面面。

光之韻; 匠之心照明系列活動

由上海博華國際展覽有限公司主辦的光之韻 · 匠之心 照明系列論壇，通過和云知光、燈光幫、燈光與設計等照明媒體的合作，與業內照明設計師、酒館集團 代表、商業空間業主等人士，聚焦酒店室內外照明、 商業空間、建筑、景觀等多個照明設計領域，探索我國照明行業未來新十年的發展大勢，帶觀眾走進光影之間， 感受光影的魅力。

Mall里乾坤商業智慧秀

SHOP PLUS 作為國內以商業空間買家為導向的工程采購渠道類展會，依托中國百貨商業協會及中國旅游飯店業協會的行業領導力，凝聚以購物中心業主、商業空間設計師、美陳及櫥窗設計師、裝飾工程設計公司、品牌方、餐飲管理及業主、酒店管理公司等集采終端買家等優質資源；整合品牌連鎖加盟、商業空間設計、導視標識系統、商業展示道具、視覺營銷、智慧零售信息技術、數字化商業、自助服務等供應鏈板塊；展會已發展為零售及商業空間領域設計、建設與運營產品、服務等解決方案的一站式工程采購平臺。